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Taxpayer Advocate finds problems with tax refund delays and taxpayer service

Source: - Jan 16, 2020

The Internal Revenue Service’s new anti-fraud filters are unnecessarily flagging millions of tax returns and delaying legitimate tax refunds for weeks or months, according to a new report from the acting National Taxpayer Advocate’s office.

Bridget Roberts, who took over the job last year from Nina Olson, the longtime head of the IRS’s Taxpayer Advocate Service, released her first annual report to Congress Wednesday, where she focused on inadequate taxpayer service, limited funding of the IRS, and implementation of the Taxpayer First Act, which was passed by Congress last year. Unlike Olson, however, Roberts was appointed to fill the role in only an acting capacity, and she said the job deserves a permanent appointee.

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Category: General Business