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KSLA INVESTIGATES: OMV gets own policy wrong, denies free taxpayer service

Source: wafb.com - Jun 26, 2019

BOSSIER CITY, La. (KSLA) - Having to make a stop at the Office of Motor Vehicles (OMV) can be a frustrating hassle for many drivers across Louisiana.

However, for Jeffrey Giffin, his gripe has nothing to do with prolonged lines — he just wants a straight answer.

“I think people need to know about this,” Giffin said. “It was ridiculous, absurd.”

The reason: in mid-May, Giffin said his niece was denied a road test at the Bossier OMV.

“Why aren’t they providing the testing when it says online they schedule the testing?” Giffin stated.

In Louisiana, new drivers take drivers education in high school or through a private driving school — that’s what Giffin’s niece did. When it came time for Giffin’s niece to get her license, she chose to take the test through the OMV — but her plan came to a screeching halt when she was unexpectedly turned away.

“She was told the reason they wouldn’t schedule the road test is they [OMV] received complaints from local driving academies,” Giffin said.

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Category: General Business

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